Variables in incoming calls
# support
b
I have setup variables in my assistant for various inputs which are working fine for the outbound calls. I was going through the docs to find any way to pass this dynamic variables for the inbound calls. But alas, I can't find anything concerning this. How can I do this?
v
message has been deleted
@BAARUD I'm glad to hear that the dynamic variables are working well for your outbound calls! For inbound calls, you can also use dynamic variables to personalize the experience. Typically, you would set up your system to capture relevant information during the call setup or through an IVR (Interactive Voice Response) system. Once you have the necessary information, you can pass these variables to the VAPI in a similar way as you do with outbound calls. The exact method to do this will depend on the specifics of your setup and the capabilities of your telephony system or IVR platform. If your system supports it, you can usually pass the collected information as parameters when invoking the VAPI for the inbound call. This might involve setting up your IVR to collect information and then using an API call to pass that information to the VAPI as the call is connected. If you need more detailed guidance or if there's a specific scenario you're trying to implement, please provide more details or ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Use the transient assistant flow then use dynamic variable to replace values. https://docs.vapi.ai/assistants/dynamic-variables @BAARUD
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