Unexpected "Hang" type
# support
t
Hi there, It hasn't happened before - but in the past few days, in the conversation there is this "hang" type thing happen that disrupts the conversation flow. What does it mean and any idea why it might happen? https://cdn.discordapp.com/attachments/1250782886907351050/1250782887117197333/Screen_Shot_2024-06-13_at_8.00.51_AM.png?ex=666c31d6&is=666ae056&hm=ec7ed93290192040049b0b44993838e3671fcd0b99e224e2d359b267b4cea3ac&
v
message has been deleted
@Tianlun Hello! I'm sorry to hear that you're experiencing disruptions in your conversation flow. This "hang" could be due to a variety of reasons such as network latency, issues with the VAPI service, or even problems with the device you're using. To help you better, could you provide me with more details about when the hang occurs? For example, is it happening during specific functions or at random times? Any additional information you can provide will be very helpful in diagnosing the issue.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
Can you share the call_id?
t
Hi Sahil @Sahil it just happened again and the call id is 1adf04d9-cf1e-4b03-a34a-48dfa9b15c5f
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