Tool Calling Error in Dashboard: 'couldn't get to...
# support
j
My assistant has stopped working. I'm receiving an error when I try to call the assistant via the dasboard: "Couldn't Get Tool.
toolId
25546fc5-986a-4079-b856-3c07e9cf72f2 Does Not Exist." But I do have a tool linked, just not the one with the Id mentioned in the error. I believe the one in the error is a previous tool I had created and linked. But I've since deleted it from the 'tools' in the dashboard and created and linked a new one to my assistant.
v
message has been deleted
@JM It sounds like there might be a configuration issue where your assistant is still trying to access the old tool with the ID
25546fc5-986a-4079-b856-3c07e9cf72f2
which no longer exists. To resolve this, you'll need to ensure that your assistant is correctly configured to call the new tool you've created and linked. Please check the following: 1. Verify that the new tool is correctly created and active in your dashboard. 2. Ensure that the assistant's configuration is updated to reference the correct tool ID of the new tool. 3. If you have any scripts or code that reference the tool ID, make sure they are updated to the new ID. If you've already done this and the issue persists, it might be necessary to look into the assistant's settings or the integration code where the tool is being called to make sure everything is aligned correctly. If you need further assistance with this, please provide the correct tool ID or any additional details that could help in resolving the issue. If you're unsure about how to proceed, please ask support for more info on this.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
j
I recreated an identical assistant from scratch and the issue is now solved. But maybe a bug that might need to be fixed.
s
@JM If you ever face any issue like that could you please make a loom video as well?
c
Hi I noticed that my assistant does not consistently access the query_tool using the chat mode sometimes it gives the error : "Query_Tool Couldn't Find Local Tool query". Then I noticed but via web call it can access the Query_Tool.
k
Thank you for reaching out to us. We've received your message and will get back to you as soon as possible.
Hi, checking if this is resolved/solved for you?