@Florian I'm sorry to hear that you're experiencing latency issues with Vapi. We pride ourselves on having low latency and high reliability, so it's important for us to address this concern. There could be several factors contributing to the difference between the estimated and actual latency you're experiencing: 1. **Network Conditions**: The path your data takes through the internet can affect latency. Network congestion, routing paths, and the distance data must travel can all play a role. 2. **Integration Complexity**: The way Vapi is integrated into your application can also impact latency. The efficiency of the code and the number of intermediary services can add delay. 3. **Provider Performance**: Different voice providers may have varying performance characteristics, and their infrastructure might affect latency. 4. **Client-Side Issues**: The devices and networks used by your end-users can also contribute to perceived latency. Hosting your solution on a fast cloud server in France, or closer to your user base, could potentially reduce latency, especially if network distance is a contributing factor. Cloud servers often have high-speed connections and can process requests quickly, which might help mitigate latency issues. To better assist you, we would need to look into the specific details of your use case. If you could provide more information about the scenarios where you're seeing high latency, we can investigate further and provide more tailored advice. In the meantime, if there's anything specific you would like us to check or any further assistance you need, please let us know!

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