Receive Call Duration
# supportz
ZeroBot.ai
06/19/2024, 4:36 PMHi! Is there a way to receive the duration of the entire call?
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MikeKraz
06/19/2024, 5:06 PMI took the difference between ended_at and created_at
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ZeroBot.ai
06/19/2024, 5:13 PMI tried this but theres like a 8-9 seconds increase from (ended_at-created_at) compared to the seconds shown from the call recording
ZeroBot.ai
06/19/2024, 5:15 PMI need this as I'm planning to sell minutes on ZeroBot.ai and this would allow me to track the minutes spent on the calls
ZeroBot.ai
06/19/2024, 5:24 PMhere is a copy of a sample payload
Copy code
[2024-06-19 11:47:17] Received payload:
{"message":{"type":"end-of-call-report","endedReason":"customer-ended-call","transcript":"AI: Panda here. How's it going?\n","summary":"The call begins with Panda, an AI, greeting the other party and asking how they are doing.","messages":[{"role":"system","message":"You are an assistant.","time":1718812030271,"secondsFromStart":0},{"role":"bot","message":"Panda here. How's it going?","time":1718812032295,"endTime":1718812033835,"secondsFromStart":1.8399999,"source":""}],"analysis":{"summary":"The call begins with Panda, an AI, greeting the other party and asking how they are doing.","successEvaluation":"false"},"recordingUrl":"https://auth.vapi.ai/storage/v1/object/public/recordings/80912cb0-3cc5-424b-bc30-91bbfd54a600-1718812036083-ff1aff9d-9ab6-44e1-bfc7-57b14ebefce8-mono.wav","stereoRecordingUrl":"https://auth.vapi.ai/storage/v1/object/public/recordings/80912cb0-3cc5-424b-bc30-91bbfd54a600-1718812036083-5510cb60-6b6a-46be-8ddb-2628e917af7c-stereo.wav","call":{"id":"80912cb0-3cc5-424b-bc30-91bbfd54a600","orgId":"63a9a141-9cbd-4376-a09e-91b789b851ba","createdAt":"2024-06-19T15:47:07.029Z","updatedAt":"2024-06-19T15:47:07.029Z","type":"webCall","status":"queued","assistant":{"model":{"model":"gpt-3.5-turbo","systemPrompt":"","provider":"openai"},"voice":{"provider":"openai","voiceId":"alloy"},"firstMessage":"Panda here, how's it going?","metadata":{"user_id":"07e182e5045"}},"assistantOverrides":{},"webCallUrl":"https://vapi.daily.co/BoFnWlj8JGHp2njqKzzX"},"artifact":{"messages":[],"messagesOpenAIFormatted":[]},"timestamp":"2024-06-19T15:47:17.446Z"}}c
Chowderr
06/19/2024, 5:25 PMIt comes when you get the call ID. It will have start end end time.
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ZeroBot.ai
06/19/2024, 5:32 PMok I think i see now, looks like I would have to
GET callstartedAtendedAtc
Chowderr
06/19/2024, 5:40 PMYes, there seems to be a lot of confusing on why you get the call. If you pull information from the ebhook the call is still active, so how are you going to get the proper time?
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ZeroBot.ai
06/19/2024, 5:41 PMI figured it would be in the end-of-call-report
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Chowderr
06/19/2024, 5:45 PMWhich you fully get after the call is done. basically you do not get all of the information without getting info from the call.
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ZeroBot.ai
06/19/2024, 5:47 PMI see, will start working on this, thank you!
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Chowderr
06/19/2024, 5:58 PMYou actually want this to have sleep before you get the call for about 15 seconds. If you pull right after you will not get everything.
https://cdn.discordapp.com/attachments/1253025714609852437/1253046324425920607/Screenshot_2024-05-24_111450.png?ex=66746dd4&is=66731c54&hm=41a20603f3252c3e2121deafd6ae8fd4cdf9e0c907f2b632d6955b254f68547b&
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Sahil
06/19/2024, 6:26 PMYeah, it is because we add a few seconds extra for call_ending and other processes.
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ZeroBot.ai
06/19/2024, 6:54 PMThank you very much!
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