Twilio outbound error
# support
d
it always worked before but suddendly today it doesn't
And the inbound call work
v
message has been deleted
@Digi I'm sorry to hear you're experiencing issues with your VAPI bot. While I don't have real-time status updates, Twilio's status can be checked on their status page at [status.twilio.com](https://status.twilio.com/). If there's an outage or incident, it should be reported there. If Twilio's status page does not report any issues, the problem might be on the configuration or network side. In that case, please ensure that your Twilio integration settings are correct and that your network is not blocking the connection. If you continue to face difficulties, please reach out to Twilio's support or provide more details so I can assist you further.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
removed the Twilio credentials and try once again or check the twilio logs
d
okay will try this
@Sahil I got the same error
twilio-failed-to-connect-call
s
this is weird
d
Do we need to register the phone number before doing calls?
I do see the error in my twilio logs
s
sorry?
s
send me the error message
Intermediary / Carrier Analytics blocked call due to poor reputation score on the telephone number
d
And how can I make the reputation score higher?
And how did this happen? It was good before
Do I need to buy a fresh one?
Or just try to verify it?
@Sahil
let me know about this
Did anybody got this problem before? @Sahil
s
Nope.
In general chat, someone did mention some way through which you can fix the reputation issue
d
Okay, was it far away?
I mean I don't really know when they said this
That's kinda vague
s
Like someone mentioned it like 2-3 days ago
Ik it vague but it worth the pain to search for it man!
d
alright let me take a look
s
Yeah
d
yeah but it's with Hiya not twilio
s
refer to original guide of twilio
search for spam protection twilio
d
okay
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