Can you please provide more context
# general-english
s
Can you please provide more context along with the call_id. So, that I can check it’s logs
m
For instance:
cfb4bf92-6aa4-4a5f-8c8f-2d89ca6c466b
I wanted to force evaluation success to true, so I used this analysisPlan:
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"analysisPlan": {
    "successEvaluationPrompt": "Evaluate the success of the call. This call is successful."
  },
But I see N/A in the dashboard for this call success evaluation
i
Did u set end of call reports as a server message @marem
I think I might’ve seen the same thing before, can’t remember why, but that might’ve been it
m
Yes, I receive the end of call messages
i
What is successEvaluationRubric set as?
When creating the analysisPlan
m
I didn't set tje successEvaluationRubric. Is it necessary? My analysis plan only contains the successEvaluationPrompt:
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"analysisPlan": {
    "successEvaluationPrompt": "Evaluate the success of the call. This call is successful."
  },
i
Yes, go ahead and pick a rubric and see how it goes
Like PassFail is an easy one
Which seems similar to what you’re doing, just different words
m
Great, will try. Thanks for the help
i
No problem, happy to help. Let me know if it solves the issue
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