end-call-silenced
# supportc
chia5966
06/20/2024, 8:39 PMNot sure what happened... the assistant has been working like a champ and the assistant just went quiet. Maybe an open ai error?
Call id: 7b323ced-df9c-4dbb-bee6-617fa6c34546
not really sure what to make of it.
v
Vapi
06/20/2024, 8:41 PMmessage has been deleted
Vapi
06/20/2024, 8:41 PM@chia5966
I'm sorry to hear that you're experiencing issues with the assistant. It sounds like there might have been a temporary glitch or an issue with the connection. To assist you better, could you please provide me with more details? Did you notice any error messages or unusual behavior before the assistant went quiet? Additionally, have you tried restarting the call or checking if there's an issue with the assistant's configuration?
Vapi
06/20/2024, 8:41 PMYou can continue this conversation by mentioning me in the message.
Vapi
06/20/2024, 8:42 PMGot it. Tagging @User for additional help.
c
chia5966
06/20/2024, 8:42 PMoh .. hmmm I went live in production and we are starting to scale calls.. how many concurrent calls can i handle? Im worndering if call got silenced becuase of concurrency limits.
s
Sahil
06/21/2024, 8:54 AMYou can handle 10 concurrent calls