Demo web call mic not working
# support
h
Tried testing out the first outbound bot through web but for some reason it's not listening even though mic is working fine.
v
@Harsh I'm sorry to hear you're experiencing issues with the outbound bot not listening. Let's try to troubleshoot this together. Could you please confirm if you've granted the necessary microphone permissions to the web application in your browser settings? Additionally, ensure that no other application is currently using the microphone. If the problem persists, please provide any error messages or codes you might be seeing, so we can assist you further.
You can continue this conversation by mentioning me in the message.
h
Given the required permissions
s
Can you provide a loom video?
also did you try on incognito mode?
h
Hey, it's working now - turns out there was an issue with the microphone permissions. Thanks for the help! @Sahil
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