question for everyone - has anyone been able to have an AI agent use the caller ID? For the agent we are writing, we want the AI to take different actions based upon who called, so like for example if you're calling from 215-555-1212, we know you're name is John Doe and the agent greets you as John. I know that the AI has the caller's number because it's in the logs, but when I reference it in the prompt, she doesn't use it.