An error occurred in this call: unknown-error
# supporte
Ethan Tan
06/27/2024, 1:31 PMCall id: 5ac014f3-b870-46a0-8840-02df4b851688
Could I get some help to identify what caused this please
v
Vapi
06/27/2024, 1:32 PMmessage has been deleted
Vapi
06/27/2024, 1:32 PM@Ethan Tan
Certainly! To assist you with the call ID provided, I'll need to check the context of the issue. Could you please tell me more about what happened during or after the call? Any specific error messages or unusual behavior you encountered would be helpful for me to pinpoint the cause.
Vapi
06/27/2024, 1:32 PMYou can continue this conversation by mentioning me in the message.
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Ethan Tan
06/27/2024, 1:40 PMIt was in the middle of the call, and it just ended.
The Dashboard shows some of the log but no transcript or recording
s
Sahil
06/27/2024, 10:56 PMIt's our fault, the call got dropped.
Sahil
06/27/2024, 10:56 PMIt happen quite rarely tho, sorry for the incovience.
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Ethan Tan
06/28/2024, 2:42 PMI see ok thanks Sahil