Joao A
06/27/2024, 2:39 PMVapi
06/27/2024, 2:41 PMVapi
06/27/2024, 2:41 PMtwilio-failed-to-connect-call
errors:
1. **Check Twilio Status**: Ensure that there are no ongoing issues with Twilio's services by checking their status page.
2. **Network Connectivity**: Verify that your network connection is stable and robust enough to support VoIP calls.
3. **Twilio Account Configuration**: Review your Twilio account settings to ensure that your outbound call configurations are set up correctly.
4. **API Request Review**: Make sure that your API requests to Twilio are correctly formatted with the necessary authentication, parameters, and endpoint URLs.
5. **Error Logs**: Examine the error logs provided by Twilio for any additional details that might point to the cause of the issue.
6. **Twilio Support**: If the problem persists, consider reaching out to Twilio's support team for assistance.
7. **Code Review**: If you have access to the code making the API calls, review it to ensure there are no bugs or incorrect usage of the Twilio API.
8. **Firewall and Security Settings**: Check if there are any firewall or security settings that might be blocking the outbound calls.
9. **Upgrade Libraries**: If you are using any SDKs or libraries to interact with Twilio, make sure they are up to date.
10. **Retry Logic**: Implement retry logic in your application to handle transient errors and attempt the call again after a brief delay.
If you've already tried these steps or need further assistance, please let me know, and I can help guide you through additional troubleshooting or escalate the issue as needed.Vapi
06/27/2024, 2:41 PMVapi
06/27/2024, 2:41 PMJoao A
06/27/2024, 2:43 PMSahil
06/27/2024, 11:35 PM