twilio-failed-to-connect-call solutions?
# support
j
Getting a lot of twilio-failed-to-connect-call errors when making outbound calls, what are possible solutions for this?
v
message has been deleted
@Joao A I'm sorry to hear you're experiencing issues with outbound calls. Here are a few possible solutions to address the
twilio-failed-to-connect-call
errors: 1. **Check Twilio Status**: Ensure that there are no ongoing issues with Twilio's services by checking their status page. 2. **Network Connectivity**: Verify that your network connection is stable and robust enough to support VoIP calls. 3. **Twilio Account Configuration**: Review your Twilio account settings to ensure that your outbound call configurations are set up correctly. 4. **API Request Review**: Make sure that your API requests to Twilio are correctly formatted with the necessary authentication, parameters, and endpoint URLs. 5. **Error Logs**: Examine the error logs provided by Twilio for any additional details that might point to the cause of the issue. 6. **Twilio Support**: If the problem persists, consider reaching out to Twilio's support team for assistance. 7. **Code Review**: If you have access to the code making the API calls, review it to ensure there are no bugs or incorrect usage of the Twilio API. 8. **Firewall and Security Settings**: Check if there are any firewall or security settings that might be blocking the outbound calls. 9. **Upgrade Libraries**: If you are using any SDKs or libraries to interact with Twilio, make sure they are up to date. 10. **Retry Logic**: Implement retry logic in your application to handle transient errors and attempt the call again after a brief delay. If you've already tried these steps or need further assistance, please let me know, and I can help guide you through additional troubleshooting or escalate the issue as needed.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
j
Call ids: ef889f31-b846-4190-b8fa-69541640a2c4 023c26de-230f-4461-9c71-af9a717e38cf
s
Check your twilio log
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