End-Of-Call Reporting
# supportu
! John Jahshan
06/29/2024, 10:51 PMMy end of call reports arent working currently and it wont even let me select it as an option
https://cdn.discordapp.com/attachments/1256743885627985984/1256743886081232958/Capture.PNG?ex=6681e173&is=66808ff3&hm=ec01d05d9c73755b757006f4f033e244374f26be81269b2df7c6b40380429f9f&
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Vapi
06/29/2024, 10:52 PM@! John Jahshan
I'm sorry to hear that you're experiencing issues with the end-of-call reports. Let's try to troubleshoot this together. Could you please provide me with more details? For instance, are you seeing any error messages, or is the option simply not appearing where you expect it to be? Any additional information you can provide will help me assist you better.
Vapi
06/29/2024, 10:52 PMYou can continue this conversation by mentioning me in the message.
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! John Jahshan
06/29/2024, 10:53 PMI click it and it unselects it for all the bots
! John Jahshan
06/29/2024, 11:13 PM@Sahil
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Brendan OKeefe
06/30/2024, 12:55 AMSame. It's a bit of a disaster trying to create a new make.com integration. I've wasted over an hour trying different thing and browsers. No joy.
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Sahil
06/30/2024, 2:21 AMChecking...
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Brendan OKeefe
06/30/2024, 4:32 AMNow I'm also missing call logs and transcripts
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Sahil
06/30/2024, 5:16 AMPlease provide me a loom video or something.
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! John Jahshan
06/30/2024, 5:21 AMMine is now spamming call reports & functions. any idea why?
https://storage.googleapis.com/msgsndr/H3Uq891bYEtOtIgRhwc1/media/6680eaf90ec8214ac46f9bf1.mp4
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Brendan OKeefe
06/30/2024, 5:43 AMI just got 174 call reports sent to Make.com
Brendan OKeefe
06/30/2024, 5:46 AMCall ID: 07349006-cde3-42de-980b-e93ea6fd2cbc
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Sahil
06/30/2024, 5:54 AM@Brendan OKeefe Because of transcript part you are getting this much request on your webhook.
https://cdn.discordapp.com/attachments/1256743885627985984/1256850384581034094/image.png?ex=668244a2&is=6680f322&hm=231640123aec4a66e20b14fbab607b47de31d6c716794b0ea05d9895560cbe74&
Sahil
06/30/2024, 5:56 AMYour issue is most probably the call is getting stuck into loop. Can you send me your call_id?
Sahil
06/30/2024, 5:57 AMIt might be related to your prompting.
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Brendan OKeefe
06/30/2024, 5:59 AMWas all working fine yesterday. I will take a break and review everything
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Sahil
06/30/2024, 6:01 AMCool.
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Brendan OKeefe
06/30/2024, 6:01 AMIt's all very strange...
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Sahil
06/30/2024, 6:14 AMsend me your json payload
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! John Jahshan
06/30/2024, 2:18 PMno call logs for the custom for some reason
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Sahil
07/01/2024, 12:23 AMsend me call id