[ERROR]status-update Server URL Error: Request fai...
# support
v
@Johannes It sounds like you're experiencing an issue where your server is receiving requests, but the data isn't being stored in your database as expected. This could be due to a number of reasons, such as a misconfiguration in your server code, a problem with your database connection, or an issue with the data payload itself. To assist you better, could you provide more details about your setup? Specifically, it would be helpful to know: 1. What type of server and database are you using (e.g., Node.js with MongoDB, Python with PostgreSQL, etc.)? 2. Can you share the relevant portion of your server code where you handle the incoming request and attempt to store the data in the database? 3. Are there any error messages or logs that you can share which might indicate where the problem is occurring? With more context, I can offer more targeted advice or troubleshooting steps to help resolve your issue.
You can continue this conversation by mentioning me in the message.
j
Usually the server was receiving at least something and ran the app.js file and connected it to the DB. But without changing something I am receiving this error message in the call logs.
s
this mean's you have selected to send few of server events to your server url and vapi is unable to find the given server url. if you have not given any server url please deselect the server events from assistant > advance > server messages.
j
Thanks for the advise, I thought I did as I literially connected my server everywhere possible. I will try your advise !
s
check DM.