Query on previous calls as context for an ongoing ...
# support
v
@jit Yes, Vapi can use the previous call's data as context for an ongoing call for a contact. This helps in providing a more personalized and efficient support experience, as the system can refer to the information from previous interactions to better understand and address the customer's current needs.
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@jit Sweet. Have a great day!
@Vapi Sweet. Have a great day!