I have a assistant doing outbound calls but accidentally made it for the assistant to speak after the person responds instead of before. How do I switch it to say Hello first?

@Bailey Pickett To switch your assistant's mode so that it speaks first during an outbound call, you'll need to change the

firstMessageMode

to

assistant-speaks-first

. If you have access to the settings or configuration where this option is available, you can update it there. If you need assistance with changing this setting or if it's not accessible to you, please let me know, and I'll be happy to help further!

How do I access this?

Give first message to the assistant

Hi this is Lisa from Nordanyan Law - I am reaching out regarding your potential injury claim?