Ends Call Instantly After First Message
# support
a
Call ID: 77d47fd7-97ab-4848-9820-1930f4022dff
v
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@Aryan N Please provide more details or context regarding the Call ID you've mentioned. How can I assist you with it?
a
No matter what I say after the Vapi assistant says its "first message", the Vapi assistant then says "goodbye" and ends the call
v
@Aryan N I'm sorry to hear that you're experiencing issues with the Vapi assistant. It sounds like there might be a problem with the call flow configuration. To better assist you, could you please provide more details about the setup of your assistant or the specific scenario where this issue occurs? This will help me understand the problem and offer a more accurate solution.
Got it. Tagging @User for additional help.
s
@Aryan N please check the call transcription and call id i don't see this happening. > Few snippets
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json
{
      "role": "bot",
      "time": 1721151520172,
      "source": "",
      "endTime": 1721151524902,
      "message": "Thank you for calling Titan Home Electrical. This is Mia speaking. How can I help you?",
      "secondsFromStart": 4.84
    },
    {
      "role": "user",
      "time": 1721151528692,
      "endTime": 1721151530562,
      "message": "Yeah. But there's something wrong with my ace.",
      "duration": 1.9499998,
      "secondsFromStart": 13.36
    },
    {
      "role": "bot",
      "time": 1721151532951.999,
      "source": "",
      "endTime": 1721151541592,
      "message": "I'm sorry to hear that you're having trouble with your air conditioner. Let's get some details so we can book an appointment for you and have 1 of our professionals fix the issue. May I have your first name, please?",
      "secondsFromStart": 17.619999
    },
    {
      "role": "user",
      "time": 1721151543222,
      "endTime": 1721151543722,
      "message": "Nah.",
      "duration": 1.3999996,
      "secondsFromStart": 27.89
    },
a
Yeah man it solved itself thank you. The "Mark as resolved"button isn't working
So it kept the unsolved tag
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