Hi, I'm experiencing some issues with my calls and need your assistance. 1. **Transcription Issue**: In the call logs, the client clearly speaks, but the transcriber did not pass the text to the AI. Is there a way to fix this? Here is an example: - **Call ID**: 04aae7a5-ccf3-4dd9-b4c3-647cc8a29962 - **Timestamp**: Minute 1:28 - **Issue**: The client says "low risk," but it is not reflected in the logs. 2. **Premature Call Ending**: According to the logs, the LLM returned "have a good day," but the AI used the

endcall()

function before it was able to say it, resulting in an abrupt conversation end. Can this be resolved? Here are some examples: - **Call IDs**: b1a30d65-60e9-4095-beba-375e63e8cdfc, b1ea08dd-242d-43ef-bf40-ffc35fb02fb7, 7b273ff2-45c5-4abc-8163-b7c7f91531a4 3. **Unknown Errors**: I'm encountering numerous "Unknown Error" messages in my calls. Could you please help me understand why this is happening? Here are some examples: - **Call IDs**: 5107734b-8dba-4029-a020-2d9f41c2b568, 8df69dc1-9b36-4b56-ba9a-e551acd4b02b, d934cd4d-8539-40f5-8268-89a1703a117b Thank you for your support. Best regards, Jorge