call conference with agent before hanging up
# support
s
Is there a vapi function to transfer a call to another number and have a 3 way conference call before hanging up?
v
@soc86 Yes, VAPI does offer the capability to transfer calls and set up a 3-way conference call. The call forwarding functionality can be used to transfer a call to another number. For setting up a 3-way conference call, you would typically use the conferencing features provided by VAPI. To initiate a call transfer, you would use the
forwardingPhoneNumbers
attribute to specify the number to which the call should be transferred. For a 3-way conference call, you would create a conference and then join the parties to the conference. If you need to implement this functionality, I can guide you through the process or provide you with more detailed instructions on how to use these features. Would you like to proceed with setting up a call transfer or a 3-way conference call?
You can continue this conversation by mentioning me in the message.
s
please enable call forwarding to transfer the call but from vapi side you canot create a conference call, you have to try using your telephony provider.
also in the prompt add the following, trigger the 'transferCall' function.
because of no response closing this ticket.
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