Hi I’ve created an application similar to myfrontdeskai, businesses use a phone number we provide and using twilio/AI, our app engaged with customers. The most interaction that can be done is our app texting potential customers a link of the business (for example a booking link). Is vapi something we can integrate to increase functionality? And can it be done at scale without having to customize each new customer’s account

@Paul Absolutely, VAPI can be a great addition to your application to enhance functionality. With VAPI, you can integrate advanced voice capabilities such as inbound and outbound calling, web calling, and even utilize client SDKs to build custom voice experiences. This can significantly enrich the interaction between your application and the customers. For scalability, VAPI is designed to handle large volumes of calls and can be integrated into your application in a way that doesn't require customization for each new customer's account. You can create templates or use assistants that standardize the call flow, which can then be personalized with minor adjustments, such as the business name or the specific link to be texted. Moreover, VAPI supports multilingual interactions and custom voices, which can help personalize the experience even further without manual intervention for each account. The integration with your existing Twilio setup can be seamless, and you can manage everything from the VAPI dashboard. If you're interested in exploring how VAPI can specifically benefit your application and fit into your current architecture, please feel free to reach out to our support team or check out our 'Get Started' and 'Enterprise' sections for more detailed information on implementation at scale.

Your trying to integrate vapi for voice calls from your app if yes using vapi you can send links using tools.

Thank you, are there any docs that would help with this? And is that an email address?