Vapi is the Voice AI platform for developers.

Vapi AI

When I'm dialing out I am currently transferring my customers to a sales agent. I was wondering if there's an option for when I transfer the customer phone number is the number that appears for my sales agent and not the twilio number

<@1226638069793427618>
Yes, there is an option to display the customer's phone number to your sales agent when transferring calls. This feature is known as "Caller ID Passthrough" or "Caller ID Spoofing," and it allows you to set the incoming caller's number as the Caller ID for outbound calls.

To implement this, you would typically use a feature in your Voice API platform that allows you to set the `Caller ID` parameter for outbound calls to the customer's phone number. However, please be aware that there are regulations and carrier restrictions regarding Caller ID spoofing, and you must ensure that you are in compliance with all legal requirements.

If you're ready to set this up or need further assistance with the configuration, please let me know, and I can guide you through the process or provide more detailed instructions.

You can continue this conversation by mentioning me in the message.

Got it. Tagging <@&1231325148079194222> for additional help.

Hi <@865531204849500190> how do I become an enterprise user please?

<@865531204849500190> could you let me know how to call the caller id in my api please?

go to dashboard > go to call logs > copy the call id (from the call id column)