Assistant Triggering End of Call Before end of cal...
# support
c
I’ve ran into the issue quite a few times where my assistant keeps sending a request to my API endpoint before the call ends. Does this issue stem from the prompt? Or something in the settings I have to tweak?
v
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@cozyy It sounds like there might be an issue with how the assistant is handling the timing of the API requests. This could be due to the way the prompts are structured or a setting that needs adjustment. To better assist you, could you provide more details about when the assistant is triggering the API requests? Is it supposed to wait for a specific event or user input before sending the request? Additionally, knowing if there are any conditions or triggers set within your code that might be causing premature requests would be helpful.
c
So it could be prompt related
s
@cozyy please share the call id.
c
Okay
s
call id please.
c
I was at work
5f0b2ae6-9ab5-4aff-b5a1-121a65f6d671
ce464b20-a3f6-44b4-9473-d5943dc5ddc8
0ab7fabc-b08d-46f5-9577-b059941411a0
s
please try chaning your voice provider, to cartesia because HGreg is captured as Aish and then later somehow recognised as end of call phrase.
c
cartesia?
s
yes
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