Trying to get squad but keep getting: "message": "Invalid Key. Hot tip, you may be using the private key instead of the public key, or vice versa.", "error": "Forbidden", "statusCode": 403 I've recreated public keys over and over with all origins and assistants allowed but no settings work. I've exhausted MyVAPI and still can't fix it. I'm ready to stop blaming others and accept that it is something stupid that I did wrong. Please help.

You can continue this conversation by mentioning me in the message.

@Vapi I'm trying to use it with the VAPI web snippet on my website

@mindofman Thank you for clarifying that you're using the VAPI web snippet on your website. Here's what you can do to ensure it's set up correctly: 1. **Snippet Placement**: Make sure the VAPI web snippet is placed correctly in the HTML of your website, typically before the closing

</body>

tag. 2. **Public Key Usage**: Confirm that you are using the public key in the snippet. The private key should never be exposed on the client side. 3. **Snippet Configuration**: Check the configuration within the snippet to ensure the public key is correctly assigned to the appropriate variable or parameter. 4. **CORS Settings**: Since you mentioned you've allowed all origins, ensure that the settings have been saved and propagated. Sometimes changes to settings can take a few minutes to take effect. 5. **Browser Console**: Open the browser's developer console to check for any errors when the page loads. This can give you clues about what might be going wrong. 6. **Clear Cache**: If you've made changes to the keys or settings, clear your browser cache or try in incognito mode to ensure you're not seeing a cached version of the page. 7. **Documentation**: Review the VAPI documentation for the web snippet to ensure you haven't missed any steps. If you've checked all these and the issue persists, it might be a good idea to reach out to VAPI support directly for further assistance. You can send an email to the support team by clicking [here](support@vapi.ai). They will be able to help you with more specific troubleshooting steps.

@Vapi yeah tried all that

@mindofman I understand that this situation can be quite frustrating. Since you've tried all the standard troubleshooting steps without success, it seems we might be dealing with a more complex issue that could require direct intervention from the VAPI support team. At this point, I would recommend reaching out to them with the details of the problem, including the steps you've already taken, any error messages, and the context in which the error occurs. They should be able to provide you with more in-depth support and potentially identify any underlying issues with your account or the service itself. Would you like me to guide you on how to contact the VAPI support team, or is there anything else I can assist you with at this moment?

please use private key.

@Shubham Bajaj use private key for public use? Is that just for squads?

yes

@Shubham Bajaj do squads work with the web snippet? still getting 403 and 429 errors

yes it works share the snippet how your creating sqauad

@User been through many iterations with MyVAPI but this is about as close as I got. https://cdn.discordapp.com/attachments/1265065983920570469/1265789932715376640/message.txt?ex=66a2ca3d&is=66a178bd&hm=d3ee83a34ca4c3025da71b6eeda9002e74561c69f6d9df25e90b9755fda7c530&

your using both squad and assistant.

removed the assistant but still getting 403 and 429 (function (d, t) { var g = document.createElement(t), s = d.getElementsByTagName(t)[0]; g.src = "https://cdn.jsdelivr.net/gh/VapiAI/html-script-tag@latest/dist/assets/index.js"; g.defer = true; g.async = true; s.parentNode.insertBefore(g, s); g.onload = function () { vapiInstance = window.vapiSDK.run({ apiKey: "edc73e5f-1d64-4759-9171-7499212fe287", squad: "deab8b8e-d022-4638-a0a5-a25bda6727b2", config: buttonConfig, }); if (vapiInstance) { console.log("VAPI SDK initialized successfully"); } else { console.error("Failed to initialize VAPI SDK."); } document.getElementById("vapi-support-btn").addEventListener("click", () => { console.log("Button clicked"); fetch(

https://api.vapi.ai/squad/deab8b8e-d022-4638-a0a5-a25bda6727b2

, { method: "GET", headers: { "Authorization":

Bearer edc73e5f-1d64-4759-9171-7499212fe287

, "Content-Type": "application/json" } }) .then(response => { if (!response.ok) { throw new Error(

HTTP error! status: ${response.status}

); } return response.json(); }) .then(data => console.log("Fetch success:", data)) .catch(error => console.error("Fetch error:", error)); }); }; })(document, "script");

can you use https://github.com/VapiAI/web websdk?