Play.ht voice not available through the API?
# support
m
play.ht support told me that French voices (v1 ie premium and std voices) should be available through API but I can't see them in the voices section in the dashboard. Tried with my API credential and without, same result. Thanks
v
message has been deleted
@Martin ツ I'm glad you reached out for assistance. It's possible that there might be a temporary issue with the dashboard display or a step that needs to be taken to refresh the list of available voices. Here's what you can do: 1. Ensure that your PlayHT account is properly set up and that you have the correct API Key and User ID. 2. Clear your browser cache and cookies, then try accessing the dashboard again. 3. If the issue persists, try using a different browser or device to see if the problem is related to the browser you're currently using. 4. If none of these steps resolve the issue, it's best to contact PlayHT support directly for further assistance. Remember, you can always use the API to list available voices programmatically if the dashboard isn't showing them. If you need help with the API call to list voices, please let me know, and I can guide you through the process.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
m
Play.ht support told me that it might be because Vapi gives only access to PlayHT2.0 voices which doesn't include the non English voices?
s
you can add the voice id manually and still use it.
1. add to voice library 2. then use the manual voice id in voice tab
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