Assistant doesen't react as expected
# support
v
@wirevo It sounds like there might be an issue with the configuration of your assistant's first message mode. Since you've mentioned that you don't want the assistant to wait for the user to speak first, you should ensure that the
assistantOverrides.firstMessageMode
is set to 'assistant-speaks-first'. This setting should prompt the assistant to deliver its message without waiting for the user's input. If you've already set this and it's not working as expected, there might be a problem with how the setting is being applied or there could be another issue at play. To assist you further, I would need to know more details about how you've configured the prompt or any specific settings you've applied. If you believe the settings are correct and the issue persists, it might be necessary to reach out to the support team for a more in-depth look into the problem. Please let me know if you would like to proceed with that or if there's anything else I can do to help!
You can continue this conversation by mentioning me in the message.
w
Where do i find this option in the dashboard
v
@wirevo To find the option for setting the assistant's first message mode in the VAPI dashboard, you would typically look for settings related to the behavior of your voice assistant or the specific project settings where you can define how the assistant interacts with users. Since I'm here to assist with general guidance, I would recommend the following steps: 1. Log in to your VAPI dashboard. 2. Navigate to the project where your assistant is configured. 3. Look for a section related to 'Interaction Settings', 'Assistant Behavior', 'Dialogue Management', or something similar. 4. Within that section, search for 'First Message Mode' or a setting that determines how the assistant initiates the conversation. 5. Change the setting to 'assistant-speaks-first' or the equivalent option that allows the assistant to start talking without user input. If you're unable to find this setting or if the dashboard layout is different from what I described, it might be best to consult the documentation provided by VAPI or reach out to their support team for specific instructions. Remember, the exact navigation path can vary based on updates to the dashboard or the design of the user interface. If you need further assistance, please let me know!
w
There is no interaction settings or option for first message mode
v
@wirevo I apologize for the confusion. If you're unable to find the option for the first message mode in your dashboard, it's possible that the setting might need to be configured programmatically or through a different part of the platform. Given that you're working with a Voice API (VAPI) and the provider is OpenAI, you might need to check the documentation provided by OpenAI for voice developers or the specific VAPI documentation for guidance on how to set the assistant's first message mode. If the documentation does not help and the setting is not visible in the dashboard, I would recommend reaching out to the support team for more detailed assistance. They would be able to guide you through the process or resolve any issues that might be preventing the setting from working correctly. Would you like me to guide you on how to contact support, or is there anything else I can assist you with?
w
reach out to support
v
@wirevo Sweet. Have a great day!
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