account
# support
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@Lorenzo Ceschia The maximum size for knowledge base data uploads can vary depending on the specific API or service you are using. However, I don't have the exact information on the file size limit for the VAPI: Voice API. To ensure you receive the most accurate and up-to-date information, please ask support for more info on this. They will be able to provide you with the details you need regarding file size limits and any other restrictions that may apply to knowledge base uploads.
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s
it's 100MB, can you please share the n/w logs in the DM.
right click on rbowser screen > inspect > n/w tab > then try to upload file > after that error download n/w logs from n/w tab by clicking on download icon
if this sounds alien dm me.
l
Ok thank you
I can't find n/w section
Ok I think I'm there...I was trying to upload the same file over and over again
s
resolved now?
l
It seems so.. once I upload the file I don't have to do anything else right?
Because once I uploaded the file through the space at the top, I would press the “upload file” button And I realized that that button has the same function as the space
s
yes
l
Awesome! Thnk you!