Whenever I call the phone number, it says that it could not get the assistant. I've created it all in json format but it does not work

@wirevo I'm sorry to hear that you're experiencing issues with your voice assistant. To help you better, I'll need a bit more information about the problem. Could you please provide me with the following details? 1. The exact error message you are receiving. 2. The steps you've taken to create your assistant in JSON format. 3. Any specific configurations or code snippets that you think might be relevant to the issue. Once I have this information, I'll do my best to assist you in resolving the problem.

I do not have a assistant connected to the phone number in the VAPI Dashboard, as it's meant to send a webhook response with the full assistent information as soon as somebody is calling. Ive used the documentation to create the assistent

@wirevo It sounds like you've set up your system to dynamically assign an assistant based on the incoming call, which should trigger a webhook to retrieve the assistant information. If the assistant is not being retrieved as expected, let's go through a checklist to troubleshoot the issue: 1. **Webhook Configuration**: Ensure that your webhook URL is correctly configured in the VAPI Dashboard to handle incoming

assistant-request

messages. 2. **Server Endpoint**: Verify that the server endpoint handling the webhook is up and running, and that it's capable of receiving POST requests from VAPI. 3. **Request Handling**: Make sure your server is correctly parsing the

assistant-request

message and that it's structured to respond with the correct JSON object containing the assistant information. 4. **Assistant JSON Format**: Double-check that the JSON object for the assistant adheres to the expected format as per the documentation. 5. **Error Logging**: Implement logging on your server to capture any errors or exceptions that occur when the webhook is hit. This can provide insights into what might be going wrong. 6. **Network Issues**: Confirm there are no network issues that could be preventing your server from receiving requests or sending responses. 7. **Testing**: Use tools like Postman or curl to simulate the

assistant-request

message to your server endpoint to ensure it responds correctly. If you've gone through these steps and the issue persists, it might be helpful to see the error message you're receiving and any relevant logs from your server. This information can provide further clues to what might be causing the problem. If you need more detailed assistance, please provide the error message and any additional context you think might be relevant.

I need to interact with support

@wirevo Certainly! If you need to interact with our support team for more in-depth assistance, please don't hesitate to reach out to them. You can contact support through the VAPI Dashboard or by using the contact information provided in the documentation. They will be able to help you with specific issues related to the assistant connection and webhook configuration. If there's anything else I can assist you with in the meantime, please let me know!

@wirevo were you able to figure out what was wrong? Im still having this issue