Unable to make inbound calls to twilio imported nu...
# support
m
I have imported the number, assigned it to an assistant, set the webhook url to my server. However, calls made to the twilio number are not connecting. My server receives the GET request from vapi, and that's it. I recall before I had to set the twilio console url to vapi's /twilio/indound endpoint. But it seems vapi has deprecated that. Please help. https://cdn.discordapp.com/attachments/1267106015124525057/1267106015321526272/image.png?ex=66a793ef&is=66a6426f&hm=857205ece73a9bdd559cbd3073dd552692bb98d8bfeb02461efa4a737ca3ac9d&
v
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@MichaelM It sounds like you've done most of the setup correctly by importing the number and setting up the webhook URL. If calls to the Twilio number are not connecting and you're only receiving a GET request, it's possible that there might be an issue with the webhook configuration or the server's response to the webhook. Since you mentioned that VAPI has deprecated the
/twilio/inbound
endpoint, you'll need to ensure that your server's endpoint is correctly configured to handle Twilio's webhook requests. Here are a few steps you can take to troubleshoot the issue: 1. Verify that your server's endpoint is expecting POST requests from Twilio, as Twilio typically sends webhook requests via POST. 2. Ensure that your server's endpoint is responding with valid TwiML instructions. If Twilio does not receive proper TwiML in response to the webhook, it will not be able to connect the call. 3. Check your server logs to see if there are any errors when handling the webhook request. 4. Make sure that your Twilio number's voice configuration in the Twilio console is pointing to the correct webhook URL. If you've checked all of these and the issue persists, it may be helpful to look at the detailed logs in your Twilio console to see if there are any errors or messages that could provide more insight into the problem. If you need further assistance, please provide more details about your server's response to the webhook request or any error messages you're seeing, and I'll do my best to help you resolve the issue.
You can continue this conversation by mentioning me in the message.
m
1. yes 2. twilio needs a websocket connection established to make a call, vapi has not provided a websocket url to establish this connection 3. no errors 4. its all correct @User
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