Hey guys, i'm try to verify DOB when it's get fail endCall function executes but bot is not saying ending message.
here is my prompt,
ask dob from user
, verify it with patient dob. if provided dob is incorrect let user know that it doesn't match and ask for it again. if wrong again give one more chance. 3 chance total to get it right. After 3 incorrect answers make sure you Say "I will end the call now, you can call back with correct information when they have it ready", execute endCall function.
Let me know you have any suggestion / trick / idea to achive this.
Thanks K.