@Alex
I'm sorry to hear that you're experiencing issues with the audio playback in the interface. It sounds like there might be a difference in the audio output between the interface and the downloaded file. To help you better, could you please provide more details? For instance, are you using headphones or speakers when listening through the interface? Also, have you checked the volume settings within the interface itself?
In the meantime, if the assistant is having trouble understanding your voice, we can look into adjusting the sensitivity settings or explore other troubleshooting steps to ensure better voice recognition. Please let me know how you'd like to proceed or if there's anything specific you'd like assistance with!