Error on loading dashboard
# support
v
@Yestix I'm sorry to hear that you're experiencing issues with the dashboard. Could you please provide me with more details about the error message you're seeing? This will help me understand the problem better and assist you accordingly.
You can continue this conversation by mentioning me in the message.
y
No, this is it unfortunately
v
@Yestix I understand that the error message isn't providing much information. Let's try some basic troubleshooting steps: 1. Ensure that your internet connection is stable. 2. Clear your browser's cache and cookies. 3. Try accessing the dashboard using a different browser or in incognito/private mode. 4. Check if there are any updates available for your browser and install them if necessary. 5. Disable any browser extensions that might interfere with the dashboard. If none of these steps resolve the issue, it might be a problem on our end. In that case, I would recommend reaching out to our support team for further assistance. Would you like me to guide you on how to contact support?
y
@User
v
@Yestix It seems like you're trying to mention or tag someone, but as a support bot for VAPI, I'm here to assist you directly. If you're still facing the issue with the dashboard and need further assistance, please let me know how I can help you, or if you would like me to direct you to our support team for more in-depth troubleshooting.
s
@Yestix please share the loom video.
y
There is nothing to show really. This is the first thing I see when I open the dashboard
s
thanks for reporting.