Clone Voice with Eleven Labs Feature Not Working
# support
j
I'm trying to clone a voice inside VAPI, but the clone voice button doesn't let me click it. I also wanted to know if this feature will be available without needing to input my Eleven Labs credentials because I already have the voice cloned in Eleven Labs. However, I was hoping to do it inside VAPI so I can use your pay-as-you-go feature, which is cheaper than paying a subscription inside Eleven Labs.
v
@Jorge | Flowzen.AI I'm glad to hear you're interested in using the voice cloning feature within VAPI! If the clone voice button is not clickable, it could be due to a temporary issue or a step in the process that might have been missed. Let's ensure you've followed the correct steps: 1. Make sure you are logged into your VAPI account. 2. Ensure that you have selected 11labs as your voice provider in the Voice Library. 3. Click on “Sync with 11labs” to integrate your cloned voice from Eleven Labs into VAPI. Regarding your question about credentials, once you have synced your cloned voice from 11labs, you should be able to use it within VAPI without needing to input your Eleven Labs credentials again. This allows you to take advantage of the pay-as-you-go feature directly within VAPI. If you've already completed these steps and the issue persists, please ask support for more info on this. They will be able to assist you further and resolve any technical issues you might be facing.
You can continue this conversation by mentioning me in the message.
j
@Vapi I tried this: Regarding your question about credentials, once you have synced your cloned voice from 11labs, you should be able to use it within VAPI without needing to input your Eleven Labs credentials again. This allows you to take advantage of the pay-as-you-go feature directly within VAPI. and didn't worked @User Can you help me?
v
@Jorge | Flowzen.AI I'm here to help! If syncing your cloned voice from 11labs to VAPI didn't work as expected, it's possible there may be a technical issue or additional steps that need to be addressed. Here's what we can do: 1. Double-check that you are logged into your VAPI account and that you have an active internet connection. 2. Confirm that 11labs is selected as your voice provider in the Voice Library. 3. Attempt to click on “Sync with 11labs” again to ensure the process initiates properly. If the issue still isn't resolved after these steps, it might be best to reach out to the support team directly for further assistance. They can provide more detailed troubleshooting and help resolve any technical difficulties you're encountering. Please let me know if you would like me to guide you through contacting support or if there's anything else I can assist you with!
s
@Jorge | Flowzen.AI you have to add your credentials to clone a voice.
j
I did it, but it still didn’t work. No problem; I know now that if I’m going to use a cloned voice, I need to have a subscription to ElevenLabs. I just wanted to see if there was a workaround to avoid paying for an ElevenLabs subscription to use a cloned voice
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