@SlaviSavanovic I'm really sorry to hear about the trouble you've been experiencing with your new assistants and the previous support interaction. Let's work together to resolve this issue. The error message indicating that the key doesn't allow that assistant ID suggests there might be a mismatch or a permissions issue with the API key you're using. Here are a few steps we can take to troubleshoot this: 1. **Check the API Key**: Ensure that the API key you're using is correct and has the necessary permissions to access the assistant ID you're trying to use. 2. **Assistant ID Verification**: Verify that the assistant ID you're trying to connect to is correct and that it is associated with your account. 3. **Error Messages**: If you could provide me with the specific error messages you're receiving, that would be very helpful in diagnosing the problem. 4. **Permissions and Roles**: If you're training someone else, make sure that their user role has the appropriate permissions to create and manage assistants. 5. **Documentation Review**: It might be beneficial to review the Quickstart Guides and Key Concepts in our documentation to ensure all steps are being followed correctly. If you've already checked these and are still facing issues, I can assist you further by gathering more details and escalating this to our support team. Could you please provide me with the specific error messages and confirm that the API key and assistant ID are correct?

You can continue this conversation by mentioning me in the message.

Got it. Tagging @User for additional help.

resolve.