I'd really need to see the full assistant JSON to be able to effectively help with this other than asking a couple of questions: 1. Which model are you using? 2. Is your knowledge base prompt in the system prompt or in the document(s) you uploaded to the knowledge base? If in knowledge base, is the filename of the document "nVision Hydra product knowledge base"? Just wondering how you expect it to know what you're referring to, because I would read that as an external source