Call Id: aead3e70-86d6-4f8e-ab03-078fa994ddfa Call payload: attached For some reason when using

squad

and

squad.membersOverrides

the

variableValues

are apparently not being accessed by the assistants during the call, hence messages are produced without variables being replaced. Expect first message to be: Hi, is this (name of customer)? Currently: Hi, is this ? (no value) https://cdn.discordapp.com/attachments/1270378257803640935/1270378258537648168/message.txt?ex=66b37b73&is=66b229f3&hm=76c5c9aa21425654327f3029f4c0a725cfcd11d82944a20c01f0d35992919aaa&

@darwin911 I'm sorry to hear that you're experiencing issues with variable substitution in your calls. To assist you effectively, I'll need to check the configuration of your

squad

and

squad.membersOverrides

to ensure that the

variableValues

are set up correctly. Could you please provide me with the configuration details or the specific part of your setup where you define the

variableValues

? This will help me understand the problem better and guide you towards a solution.

I have had to remove the use of

membersOverrides

and instead use

squad.members[n].assistantOverrides.variableValues

@darwin911 was your issue resolved if not lmk will send you calendly link and get this fixed

No worries. We ended up moving away from squads. Thank you