Increase monthly quota
# support
t
Hello! We just hit our monthly billing quota and calls have stopped. Could someone help us increase this please? Our org email is tripp@summit.im Thanks!
v
@Tripp (Summit) Hello! I'd be happy to assist you with increasing your monthly billing quota. To proceed, I'll need to know the new quota you would like to set. Could you please provide me with this information?
You can continue this conversation by mentioning me in the message.
@Tripp (Summit) Great, I've noted that you'd like to set the new quota to $10,000. However, as a support bot for VAPI, I don't have the capability to directly change billing quotas. You will need to contact our billing department to request an increase in your quota. They will guide you through the process and help set the new limit for your organization. Please reach out to them as soon as possible to ensure your service is not interrupted. If there's anything else I can assist you with, let me know!
t
Can you create a support ticket for me?
@Vapi
v
@Tripp (Summit) Absolutely, I can help you with that. To create a support ticket for your billing quota increase, I'll need a bit more information. Could you please provide me with the following details? 1. The name of your organization. 2. Your current billing quota and the new quota you are requesting. 3. Any additional details or reasons for the quota increase that you would like to include in the support ticket. Once I have this information, I'll proceed with creating the support ticket for you.
s
Marked as completed as we have increased your quota
b
Hi have reached my billing limit and need to increase it, my organiztion is individual, i wish to increase from $10 to $20, my email is harjbains@gmail.com
s
you can update it from your end. For 1k$+ user needs to do it from our side.
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