Pipeline error for anthropic started occurring tod...
# support
m
pipeline-error-anthropic-llm-failed has started happening to my calls today. a relevant call id cb544fc7-7622-41e0-ba0d-97ac26feef25. All errors started happening within the last hour. I had not encountered any such errors prior to this. I have 8 such call ids with these errors.
v
message has been deleted
@Mortarion I'm sorry to hear that you're experiencing issues with your calls. The error you're encountering,
pipeline-error-anthropic-llm-failed
, suggests that there might be a problem with the LLM (Language Learning Model) pipeline. Since the call ID you've provided is specific, I will need to check the details of this call to better understand the issue. Please hold on for a moment while I look into this for you. In the meantime, could you please confirm if you've made any changes to your provider key or if you've noticed reaching any subscription or quota limits? This information will help me assist you more effectively.
You can continue this conversation by mentioning me in the message.
m
@Vapi I have made no changes to my provider key nor have I reached any subscription or quota limits
v
@Mortarion Thank you for confirming that no changes have been made to your provider key and that you haven't reached any subscription or quota limits. The error you're experiencing may be due to an internal issue with the API. To proceed, I would recommend checking the status of the VAPI service to ensure there are no ongoing incidents that could be affecting your calls. Additionally, reviewing the API response or any logs associated with the call ID
cb544fc7-7622-41e0-ba0d-97ac26feef25
might provide more insights into the error. If the service status is normal and the logs do not clarify the issue, it would be best to reach out to support with the call ID and the error message for further assistance. They will be able to investigate the problem in more detail and provide a resolution. If there's anything else I can assist you with, please let me know!
m
@Shubham Bajaj
@User
j
I am also seeing this today with azure. pipeline-error-azure-openai-llm-failed
s
@Mortarion the call failed due to network connection error, We are looking into the issue.
i guess it's same for you as well.
will keep you posted with update.
j
I fixed mine by removing my credentials, re adding them, and changing model provider from openai to azure-openai
m
@Shubham Bajaj how do I set ssml parsing for 11labs voices in the settings menu for vapi?
s
It was from anthropic side
will need to use api
10 Views