alerting me a call was taken
# support
s
Is there a way to have vapi alert me via txt or email that it has taken a call? I’m a New user. Thx!
v
@shawnn Absolutely! VAPI can be configured to send you alerts via text or email when it takes a call. This can typically be set up through webhook notifications or by integrating with your existing systems that handle communication. To get started, you would need to set up an event listener for incoming calls within your VAPI application. When a call is received, you can trigger an API call to a service that sends out text messages or emails. If you need detailed guidance on how to set this up, or if you have specific requirements for your notifications, our support team would be happy to assist you further. Would you like me to provide you with the contact details for our support team, or is there anything else I can help you with right now?
You can continue this conversation by mentioning me in the message.
s
Yes please send me instructions to shawn@thefulleragency.net
@Vapi yes please Shawn@thefulleragency.net
v
@shawnn I'm glad to hear you're interested in setting up notifications for incoming calls. However, as a support bot, I don't have the capability to send emails directly. To receive instructions via email, you would need to contact our support team who can provide you with detailed steps and assist you with the setup process. Please reach out to our support team at support@vapi.com with your request, and they will send the instructions to your email address, shawn@thefulleragency.net. If you need any further assistance or have additional questions, feel free to ask here, and I'll be happy to help!
c
You can set up an automation for it.
s
no you have to setup alerts by yourself using server messages.
s
Do u have any docs to point me to? I tried doing it through make but it doesn’t send the full transcript.
s
no we don't have any docs, can you help with your approach i can try helping out.
s
This is what I used. I do not see end of call report being created in the logs.

https://youtu.be/Zns7TWSdJnw?feature=shared

s
create a support discord ticket/issue with call id.
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