Docs website down
# support
w
using this as a fallback for now>> https://api.vapi.ai/api#
v
message has been deleted
@wildownes I'm sorry to hear you're experiencing issues accessing the Create Phone Call documentation. It's possible there might be a temporary outage or maintenance occurring. I would recommend trying to refresh the page or checking back later to see if the issue has been resolved. If the problem persists, please reach out to support for more information on the status of the website. Is there anything else I can assist you with in the meantime?
You can continue this conversation by mentioning me in the message.
w
@Vapi looks like its just the create call page that is down. the rest of the pages seem to work Try here as well if you prefer these docs https://docs.vapi.ai/api-reference/assistants/create-assistant
v
@wildownes Thank you for providing an alternative resource. If you need guidance on creating an assistant or have any specific questions regarding the VAPI, feel free to ask, and I'll do my best to assist you. If you're looking to create an assistant and have all the necessary information, we can proceed with the POST request to the Create Assistant endpoint as you mentioned earlier. If you need help with any other aspect of the VAPI, please let me know!
w
@Vapi should I put a support ticket in for this or does this count as that? sounds like that page has been down for 24hrs now
v
@wildownes If the Create Call documentation page has been down for 24 hours, it would be a good idea to submit a support ticket to notify the VAPI team of the ongoing issue. This conversation serves as an initial point of contact for support, but for issues like website outages, a formal support ticket would ensure that the appropriate team is alerted and can investigate the problem. Would you like me to assist you with closing this ticket or provide guidance on how to submit a formal support ticket?
w
@Vapi provide guidance
v
@wildownes Certainly! To submit a formal support ticket for the issue with the Create Call documentation page, you should follow these steps: 1. **Visit the Support Page**: Go to the VAPI support page or the main website and look for a 'Support' or 'Contact Us' section. 2. **Create a New Ticket**: There should be an option to 'Submit a Ticket', 'Report an Issue', or 'Contact Support'. Click on that link to start the process. 3. **Fill in the Details**: You will likely be asked to provide your contact information, a summary of the issue, and any relevant details. Be sure to mention: - The specific URL that is down (https://docs.vapi.ai/api-reference/calls/create-call) - The duration of the outage (24 hours) - Any error messages you've encountered - That other pages on the site are working, indicating a specific issue with just that page 4. **Submit the Ticket**: Once you've filled in all the necessary information, submit the ticket. You should receive a confirmation email with a ticket number for your records. 5. **Follow Up**: Keep an eye on your email for any updates or requests for additional information from the support team. Remember to be as detailed as possible when describing the issue to help the support team understand and resolve the problem efficiently. If you need further assistance with this process, please let me know!
s
we are aware of this and working on it.
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