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Vapi as a fallback in Twilio
# support
e
Is it possible? I want to forward call to vapi in case of no answer from real person
v
@Emily Absolutely, you can set up call forwarding with VAPI to redirect calls to another number if there's no answer from the intended recipient. To do this, you would use the 
forwardingPhoneNumbers
attribute to specify the number you want to forward to, and configure the conditions under which the call should be forwarded, such as no answer after a certain number of rings. If you need assistance with setting this up or have any specific requirements, please let me know, and I'll be happy to help!
You can continue this conversation by mentioning me in the message.
e
But I need to record the forwarded call
c
Just put the number you want to forward?
e
ok, I'll try it, thanks!
I added "Use transferCall function" system promt and added a phone number in "Forwarding phone number". And no forwarding happened... https://cdn.discordapp.com/attachments/1271315782554619968/1271321456034185329/image.png?ex=66b6e9df&is=66b5985f&hm=0e4dd74f3a5c1c6914c33b5e5db5461306080eac636b75af774cb04e9f7dc4ff&
c
If you are forwarding a call to VAPI you would not be inside of VAPI at all. You would just put the VAPI in Twillio.......
e
I didn't get it. What should I do forward the call to real person and record the call (voice) ? But if the real person can't answer VAPI should take the call
c
You asked is it possible to forward the call to VAPI. Which means you would be putting the number assigned the assistant - so it can be forwarded to VAPI.
s
yes unless your using numbers for both clients.
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