i have a call that started At August 10, 2024 6:53 PM & ended At August 10, 2024 6:55 PM - however the total duration minutes is 1.9474 i see its close to 2 minutes but what is the difference in the time 1.9474

@Brian To calculate the exact difference in time based on the duration you provided, we need to convert the minutes into a more precise unit, such as seconds or milliseconds. Since 1.9474 minutes is close to 2 minutes, let's convert this duration into seconds for better accuracy. 1 minute = 60 seconds So, 1.9474 minutes = 1.9474 * 60 seconds = 116.844 seconds Now, let's convert the start and end times into seconds to find the difference: Start time: August 10, 2024, 6:53 PM End time: August 10, 2024, 6:55 PM The difference between 6:53 PM and 6:55 PM is 2 minutes, which is 120 seconds. The difference between the actual duration (116.844 seconds) and the estimated duration (120 seconds) is: 120 seconds - 116.844 seconds = 3.156 seconds So, the difference in time is approximately 3.156 seconds.

where is the difference So, the difference in time is approximately 3.156 seconds.

VAP ndoes not give you the difference. You must create the formula yourself. You should put it as a feature request.

@Brian How did you calculated the difference? we have total 4 times for the call. created_at, updated_at, started_at and ended_at. so if you used start and end then it will be duration from call picked to call hang, whereas others will varies. Vapi takes 30 seconds at max to generate EOC report so your update time will always have difference. I hope this clears your doubt.

is it possible to have the duration in minutes on the end of call report? - I noticed that there is 2 kind of messages CLIENT MESSAGES and SERVER MESSAGES but not sure what the difference is and which includes the start date end date and the duration of minutes https://cdn.discordapp.com/attachments/1271976667929383035/1272589380447502468/report_messages.png?ex=66bb86b7&is=66ba3537&hm=c7df4bd801d92a7e691235b49fed96cf678e64888be7811eb3714e66c84fcf2a&

That already comes in the end-call-report

can you tell me what the difference is of the client messages and server messages, as currently it sends 2 operations through make.com - a status update report then a end of call report

if you only need the end of call report turn off everything else.

yes and my function calls