I have a call recording that's almost 5 min long. I'm trying to access it from the Call Log Details section on the UI. It never loads the audio. Any help?

@Aark I'm here to help! It sounds like you're having trouble accessing a call recording from the Call Log Details. There could be a few reasons why the audio isn't loading, such as a temporary server issue, a problem with your internet connection, or a browser-related issue. Here are a few steps you can try to resolve the problem: 1. Refresh the page to see if that initiates the audio loading. 2. Check your internet connection to ensure it's stable and fast enough for audio streaming. 3. Try accessing the recording using a different web browser or clear your current browser's cache and cookies. 4. If possible, try accessing the recording on a different device to rule out device-specific issues. If you've tried these steps and still can't access the recording, please provide me with the call ID or any additional details that might help me assist you further. If the issue persists, I can guide you on how to contact support for more in-depth troubleshooting.

None of those worked. Cleared cache and tried again. Tried a different browser.

share the call id, and loom video.