Function Calling issues
# supportt
Thrinadh Reddy
08/15/2024, 2:19 AMI am using tools and have webhooks in make. Things used to work 12 hours ago and nothing changed from the prompt or the make connections or the webhook but now the LLM is not even triggering the webhook.
any idea on this or similar cases ?
v
Vapi
08/15/2024, 2:20 AM@Thrinadh Reddy
I'm sorry to hear that you're experiencing issues with your webhook triggering. There could be several reasons why the webhook is not working as expected. Here are a few things you can check:
1. **Webhook URL**: Ensure that the webhook URL is still correct and hasn't been modified or expired.
2. **Connectivity**: Verify that there are no connectivity issues between the LLM and the webhook service.
3. **Service Status**: Check the status of the webhook service to see if there are any known issues or outages that could be affecting functionality.
4. **Authentication**: If your webhook requires authentication, make sure that the credentials have not expired or changed.
5. **Payload Format**: Confirm that the payload being sent to the webhook matches the expected format.
6. **Logs**: Review the logs on both the LLM and the webhook service to see if there are any errors or messages that could provide more insight.
7. **Recent Changes**: Even though you mentioned that nothing has changed, it's worth double-checking if there were any updates or modifications in the LLM, webhook service, or any related systems that could have an impact.
If after checking these points the issue still persists, it might be necessary to reach out to the support team of the webhook service for further assistance. They may be able to provide more detailed logs or insights into why the webhook is not being triggered.
If you need any specific commands to be run or further assistance, please let me know!
Vapi
08/15/2024, 2:20 AMYou can continue this conversation by mentioning me in the message.
s
Sahil
08/15/2024, 11:15 AMlatest call_id pls.
t
Thrinadh Reddy
08/15/2024, 2:55 PMf9eca30e-fedd-4cd1-97a3-e30d784808ee
@Sahil check this
s
Sahil
08/15/2024, 3:10 PMCan you tell me the exact time when the function call was supposed to occur
Sahil
08/15/2024, 3:10 PMfrom audio?
t
Thrinadh Reddy
08/15/2024, 5:10 PMa03be3fc-a5ea-429f-9ba4-e0337c851a74
at 2:14
@Sahil
Thrinadh Reddy
08/15/2024, 5:12 PMFor this ID, at 2:00 it should trigger the inbound call but instead it is asking the user about the duration
Thrinadh Reddy
08/15/2024, 5:12 PM@Sahil
s
Sahil
08/15/2024, 5:24 PMset semanticCaching as false which can be found under model section
t
Thrinadh Reddy
08/16/2024, 5:15 AMOk. Let me check it
Thrinadh Reddy
08/16/2024, 8:12 AM@Sahil I don't see any option like semanticCaching in the assistant > model or could find reference of it from the ask ai or docs. are you referring to any other position
s
Sahil
08/16/2024, 6:30 PMassistant->openai->semanticCaching
t
Thrinadh Reddy
08/18/2024, 4:05 PM@Sahil Sorry, Despite my efforts, I couldn't figure out where it it.
can you send me the screenshot the that
t
Thrinadh Reddy
08/20/2024, 5:21 AMThanks
5 Views