I tried to create a custom JSON for a custom webhook using the documentation from: https://docs.vapi.ai/api-reference/calls/create-call, but the link is down for integrating VAPI with GHL. It turns out this is the only way to integrate with GHL, so right now, we can't figure out how to do it. Is there any simple way to integrate VAPI with GHL?

@mr.bean7846 I'm sorry to hear that you're experiencing issues with the documentation link. While I can't directly fix the broken link, I can certainly guide you through the process of integrating VAPI with GHL. To integrate VAPI with GHL, you'll typically need to follow these general steps: 1. **Prerequisites**: Ensure you have the necessary credentials and access to both VAPI and GHL platforms. 2. **Setting Up Your Local Development Environment**: Install any required software and set up your development environment to work with VAPI. 3. **Configuring Vapi with Custom LLM**: Customize your VAPI logic to handle the specific requirements of your GHL integration. 4. **Understanding the Communication Flow**: Familiarize yourself with how VAPI will communicate with GHL, including how webhooks will be used to send and receive data between the two systems. Since the specific documentation is not accessible, I would recommend reaching out to VAPI support for the most accurate and up-to-date information on integrating with GHL. They should be able to provide you with the necessary resources or an alternative link to the documentation. If you have any specific questions about the integration process or if there's anything else you'd like to know, please feel free to ask.

You need to follow the format and not create something custom.

Went through all the KB and documentation, and even lots of videos, but can't get the GHL connection in tools to work. I add the webhook (server URL) as requested, add the one variable I need (phone) and click create, and always get a red button error pop up, TOOL CREATION FAILED. We want to SMS a caller if they request some specific information during the call (how do we call this function?) and use GHL to text them. We already have GHL connected in VAPI receiving end of call reports and updating contacts. That part works great. As we all know, we can't save a GHL workflow until there is sample data we can map with a fetch request, so the data in VAPI has to be sent first before the workflow can be saved. Can you advise please? Thx, Mark

Replied to you already in the other ticket.

sorry, you mentioned in there to post question here?

Later if you wanna hop on a call we can to trouble shoot. But everything cant be done in GHL.

oh got it, thank you, understood. I was able to get the GHL webhook added using the custom tool, appreciate that. But can't get the custom function/tool to run. Used a related name/description in the tool name as suggested, but it never runs if I use any related wording. Any tips on that? Don't see any reference to this in the docs other than the one mention that the description is used by the AI to know when to call the function. Thx

When you have time lets hop on a call.

sure thing, thank you. I'm available for the next hour if that works for you? Zoom or google meet?

Send me a message