My assistants are consistently cut off before reaching your usage limit. For example, if I have put my monthly usage limit at 40$, the system will stop taking calls when it reaches 30$ monthly usage. It consistently does this and the amount it stops at and the cap I indicate never match. #1245660177953194066

@gadfly6071 I'm sorry to hear that you're experiencing issues with your usage limits. It sounds like there might be a discrepancy between the usage cap you've set and the system's behavior. To help you with this, I would need to check your account settings and possibly escalate the issue to our technical team for further investigation. Could you please provide me with the assistant ID or any other relevant details so I can look into this for you?

@Vapi 783b251d-3474-4a3f-a222-7203650f562b

@gadfly6071 Thank you for providing the assistant ID. I will now proceed to investigate the issue with the usage limit discrepancy. Please hold on for a moment while I check the details for assistant ID

783b251d-3474-4a3f-a222-7203650f562b

. If I find that the issue requires further technical assistance, I will escalate it to our technical team. Rest assured, we will work to resolve this as quickly as possible.

ok

can you send a email at support@vapi.ai with your account email address

Hi @Sahil I just sent you an email

Thanks!