safari IOS
# support
m
The provided js to implement a Vapi button on a webpage does not work with any version of Safari. How to fix?
v
You can continue this conversation by mentioning me in the message.
@Michael_P I'm sorry to hear that you're experiencing issues with Safari compatibility. To assist you better, I would need to see the specific JavaScript code you're using to implement the Vapi button. However, here are some general tips that might help resolve the issue: 1. **Check Compatibility**: Ensure that the Vapi Web SDK is compatible with the version of Safari you are using. Sometimes, newer APIs may not be supported in older versions of browsers. 2. **Use Polyfills**: If the issue is due to missing JavaScript features in Safari, you might need to include polyfills to add support for these features. 3. **Debugging**: Use Safari's developer tools to check for any errors in the console when you try to implement the Vapi button. This can give you clues about what might be going wrong. 4. **Cross-Browser Testing**: Test your implementation in different versions of Safari, including both desktop and mobile versions, to ensure that it's not a version-specific issue. 5. **Update Your Code**: If there are known issues with Safari, the Vapi team might have released updates or patches to fix them. Make sure you are using the latest version of the Vapi Web SDK. 6. **Contact Support**: If you've tried these steps and are still facing issues, it might be best to reach out to Vapi support directly for more specialized assistance. If you can provide the code snippet or any error messages you're seeing, I can offer more targeted advice.
m
I guess the email I support@vapi.ai, right? I will send a copy of the script
v
@Michael_P Yes, that's correct! You can send an email to [support@vapi.ai](support@vapi.ai) with the details of the issue you're facing, including the script and any error messages or behavior you're observing in Safari. The support team will be able to assist you further with troubleshooting the problem and providing a solution. If you need any more help or have additional questions, feel free to ask!
s
Can you share the demo link?
in dm
s
because of no response closing this ticket.
8 Views