Assistant not saving
# support
k
Regardless of what change I make...prompt, voice, etc. I hit Publish and it shows as if it published. If I refresh the page, the settings are lost.
v
@kairos______ I'm sorry to hear that you're experiencing issues with saving your changes. It sounds like there might be a problem with the platform's state management or a caching issue. To help you better, could you please provide me with more details about the steps you're taking when you make changes and attempt to publish? This will help me understand the issue more clearly and assist you accordingly.
You can continue this conversation by mentioning me in the message.
k
I update First Message. I update System Prompt. I hit Publish. I refresh the page. My updates are lost.
s
Having same issue. When I make changes to the assistant and select publish, the changes do not save
s
Can you please provide a loom video as well as network tab so that we can debug it and solve this issue?
s
Just tested on my end
it was working
can you send me the network logs?
k
how do i give you the log?
fyi - seeing lots of these errors.
s
Thanks, forwarded it to team and will get this fixed
meanwhile just logout your account and retry it will fix the issue
k
thank you.
logging out and back in doesn't fix it.
s
Try to use it in different browser
k
new browser worked. thank you.