Outbound call failed
# support
j
Outbound call failed Hi, I'm a beginner and I'm having some trouble. Why am I unable to make outbound calls? This message keeps appearing: "Outbound call failed property fallbackDestination should not exist" Also, could you please explain why I can't access the API reference for "POST create call"? c38b625f-1cdc-4c47-bccc-d20bc84de6ad #1211483291191083018
v
@John Hello! I'm here to help you with your outbound call issue. The error message you're seeing, "Outbound call failed property fallbackDestination should not exist," suggests that there might be an issue with the payload you're sending in your API request. The
fallbackDestination
property is not expected to be part of the request for creating an outbound call. You should review your API request payload and remove the
fallbackDestination
property if it's included. Regarding the API reference for "POST create call," it's possible that there might be a temporary issue with accessing the documentation, or it could be restricted based on your current permissions. I would recommend checking if there are any access restrictions or if the documentation is available at a different URL. If you continue to face issues or need further clarification, please ask support for more info on this. They will be able to provide you with the necessary assistance and access to the API reference.
You can continue this conversation by mentioning me in the message.
j
@User
@Sahil
s
It should work now, can you try once again?
j
thank you
2 Views