Tool / function calling works in web application, not when using API calls with the exact same settings. Is there a difference between the two on how to set up?

@Peppelerd It's great to hear that the tool and function calling works well in your web application. When it comes to API calls, the setup should generally be the same, but there are a few things you might want to check: 1. **Authentication**: Ensure that the API calls include the correct authentication headers or tokens that might not be required within the web application context. 2. **CORS (Cross-Origin Resource Sharing)**: If you're making the API calls from a different domain, make sure that CORS is properly configured on the server to accept requests from your web application's domain. 3. **Request Format**: Verify that the request payload is correctly formatted as JSON and that the content type is set appropriately (usually

application/json

). 4. **Endpoint URL**: Double-check the endpoint URL used for the API calls. It should match the one that the web application uses. 5. **HTTP Method**: Confirm that the HTTP method (GET, POST, PUT, DELETE, etc.) matches the one expected by the API. 6. **Error Handling**: Look at the error responses from the API to get clues about what might be going wrong. 7. **API Version**: If the API has different versions, make sure you're calling the correct version that supports the tool/function. 8. **Network Issues**: Ensure there are no network issues that could be blocking the API calls. If you've checked all these and the issue persists, it might be helpful to see the exact error message or response code you're getting from the API. This can provide more insight into what might be going wrong. If you need further assistance, please provide more details or ask support for more info on this.

Yes all of that is done

call id please.

This is with API call, where tool call 'notification' is not working: b1b69afe-d645-4345-ba3b-a7e67cf7b894 This is in dashboard, with as far as I can tell everything the same, but it IS working: 0f7c6536-c0d3-472f-a3ec-c8ea1872f17b

hey it's mostly related to prompting luckily it's working for webcall but not for phone call.

We are using the same prompt tho

checkout vapi guide and for example you can use this https://gist.github.com/bajajcodes/ff0bc6e126d4956fb422d47a397abeff

Is there maybe a different way of triggering a webhook when a user picks up?

yes i just checked but for sure it's related to prompt.

We have this now: - If response indicates it is Robert: proceed to step 2 and always run the 'notification' tool.

i suggest check this https://docs.vapi.ai/prompting-guide and follow flat nesting in prompt.

So API call VS dashboard respond differently to the same prompt?

no it's just that it's working for you one in one case and not in another.

I see thanks

try mimcing same words over both calls you will notice the difference.

So flat nesting?

my recommendation, forget about it use vapi guide it's enough

cool thanks