I can only access english voices from Play.ht library on Vapi -- despite having a paid subscription that allows me access to non-English voices. I would like to import voices from Play's voice library into Vapi, can that be done, if so, how? And if not, is there any manual code workaround I should build myself?

@ethanglenny I'm glad to assist you with importing voices from Play.ht's voice library into VAPI. Since you have a paid subscription that includes access to non-English voices, you should be able to sync these voices with VAPI. To import voices from Play.ht into VAPI, you should follow these steps: 1. Go to the Voice Library in VAPI. 2. Select Play.ht as your voice provider. 3. Click on “Sync with Play.ht” to synchronize your account and import the voices. If you've already done this and are still facing issues accessing non-English voices, it could be a technical glitch or a restriction that needs to be addressed by the support team. As for a manual code workaround, VAPI typically handles voice synchronization through its platform, and manual code integration may not be supported directly. However, if you have API access to Play.ht, you could potentially use their API to fetch the voices and integrate them into your application, but this would be outside the standard VAPI workflow. If you need further assistance or if the issue persists, please reach out to support for more detailed guidance on syncing non-English voices or for any potential workarounds.

@Vapi I have tried to sync the voices but it still doesn't work.

@ethanglenny I'm sorry to hear that you're experiencing difficulties syncing the non-English voices from Play.ht to VAPI. It seems like there might be an issue that needs to be addressed by our technical support team. Please reach out to our support team with the details of the problem. Provide them with any error messages you've received and the steps you've taken to try to resolve the issue. They will be able to guide you through the process and help resolve any technical issues that are preventing the sync from working correctly. If you need anything else or have any more questions, feel free to ask.

@Vapi how do I contact the support team?

@ethanglenny To contact the support team, you can typically follow these steps: 1. Visit the official VAPI website or the support portal provided by your voice API provider. 2. Look for a 'Support', 'Help Center', or 'Contact Us' section. 3. Choose the method of contact that suits you best – this could be a support ticket system, email address, live chat, or phone number. If you're already logged into your account, there may be a direct link to create a support ticket or get in touch with customer service from within your dashboard. If you're unable to find the contact information, please let me know, and I'll provide further assistance.